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In response to Ventra card complaints, CTA has been conducting weekly reviews to update consumers about improvements to the system.

In response to Ventra card complaints, CTA has been conducting weekly reviews to update consumers about improvements to the system.

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RTA Hosts Ventra Public Meetings for Customers across Chicagoland

The Regional Transit Authority (RTA) recently partnered with the Chicago Transit Authority (CTA) to hold six public meetings for their customers across Chicagoland. The meetings were geared towards informing seniors and physically disabled customers about Ventra, the new payment system for the CTA and Pace that allows customers to pay for train and bus rides with the same payment methods they use for everyday purchases.